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Contents
Setup
Getting Started
Browse Sort Orders
Consumables/Supplies Chrgs
Credit Card Processor
Departments
Global Configuration
General Tab
Work Orders Tab
Taxes and Finance Rates Tab
Send Email Tab
Inventory Tab
Interface Setup
Promo Table
Printers & Cash Drawer
Printouts and Messages/Window Styles
Authorize Statement Tab
BackGround Image
Estimate Statement Tab
Images Tab
Invoice Stmnt
Special Statement Tab
Report Configuration
Set Starting Numbers
Service Groups
Service Reminders Codes
Upgrades Path / Network Servers
Vehicle Packages
View Sales History
Accounts Receivable
Overview
End of Day Posting AR
End of Month AR
End of Year AR
Manual Entry - Invoices/Credits
Paying Multiple Invoices
Paying Single Invoice
Printing Single Statements
Setting Return Address on Statement
Transfer AR Transactions
Editing Raw Transactions
Appointment Scheduler
Set Status Colors
Set Priority Colors
Set Font Size
BackUp/Restore
Backup Before End of Day
Card Storage - on line
Banking
Overview
Setup
Entering a Check
Entering a Payroll Check
Entering Bills
Entering Deposits
Entering Misc Charges
Customers
Adding Updating Deleting
Assign Vehicle to another Customer
Customer Follow up/Reminders
Employees
Pay Period
Reports
Time and Clock
Updating Employee Records
Errata - Version Changes
Changes Etc.
Financial Tools
Setup
End of Month Process
End of Year Process
Posting Interfaced Accounts
How do I....
AAIA Tables YrMakeModelEngine
Add Items to Tech Part Look up
Import Tech Parts to WO
Automatic Version Updates
Bar Code Readers
Camera and Pictures
Vehicle Attachments
Work Order Pictures
CARFAX - Lookup & Servie History
Cash In/Out ROA Invoices POS
Create Specific Vehicle Kits
Credit Card Processing
Credit Card Sales Report
Deleted Items Restore
Deposits - How to
Discount Parts and Labor
Edit Sales History
Email Invoices
Email Marketing
Estimated Expenses
Export Sales to Excel
Formatting Phone Numbers
Graphing Sales
Import Items from Old Invoice
Importing Items from PO Pad
Invoice History Editing
Lists - Sorting/DragnDrop/Hide/Show
Lost Window
Missing Columns on Lists
Quick Receive Inventory
Quick Sale Button
Real Time Labor Guide
Receipt Types
Refund an Item
Remembering Entry Fields
Restoring Files from Backup
Reporting Sales
Review missing history files
Return Parts/Cores/Warranty
Sales/Cost of Goods Report
Save Report as PDF File
SendTo Button
Set Shortcut Permissions
Set Font Sizes
Setting up a new computer
Setting up Packages and Kits
Set Path to Data Files
Speed Ecat
Spell Checking
Split a Card Payment
Technician Skill Levels
ToolBox Menu TearOff - Using
Turn of Write Cache
Subscription Update
Value of Marked Items
Vendor Price Changes
Void Credit Card Transaction
Where Table - Editing
Important Things to Do
Inventory
Overview
Updating Inventory
Kits and Packages
Matrix Pricing
Non Stock File
Pricing Strategies
Discount Level Rules
Increase / Decrease Price 1
Increase/Decrease Cost
Reset Customer Price Levels
Set Discount Levels
Skill Levels
Purchasing
Purchasing
Language Files
Networks
Corrupted Data File
Disable Write Cache
Network Issues
Recommended Reading
Setting up a peer to Peer
Server
Work Stations
Remote Desktop Access
Point of Sale
Adding Notes and Instructions to Work Order
Cash In/Out/ROA/Invoice Tracking
Change Invoice Price Level
Creating a New Work Order
Decline-UnDecline Items
Coupons and Refunds
Estimate Revisions
Job Time Tracking
Loaner Vehicles
Profit Pilot
Pay Form Window
Recall Deleted Work Orders
The Current Order Window
Tool Bar
Work Order Detail Window
New Previewer and Email Invoice
Processing
End of Day
End of Month
End of Year
File Utilities Menu
Security
Program Security
Using Security
TechView
Tech View
Vehicles
About License Tags
Add Update Delete
Assign to another customer
New License Tag
SMS Setup
Using SMS in the App
Using the Wizards
Frequently Asked Questions
Frequently Asked Questions
Trouble Shooting
Error Code 47 & 1477
Error Code 90
NetWork Crash